Customers will receive a full refund with 48 hours notice of cancellation during our high traffic seasons* and/or when we specify, and we offer 24 hours notice of cancellation during the rest of the year. Large group bookings may be informed of a 72 hour cancellation policy. Please contact us by phone to cancel or inquire about rescheduling. No-shows will be charged the full price. Rescheduling within the same day of your lesson may be subject to a rescheduling fee, and same-day rescheduled lessons are no longer eligible for refunds once rescheduled.
*High traffic season dates = June 15th to August 31st / Thanksgiving week / December 15th to January 5th / Spring Break weeks between middle of March to end of April.