FAQS

Lesson Times & Types

Our Open Group Lesson size varies.  We maintain a ratio of at least 1 instructor for every 4 students booked.  We can book up to 20 students on any Open Group Lesson.  In addition, we always have an extra instructor in the water taking photos & assisting.  The instructors work together & all students will have lots of opportunities to catch waves.

*We have resumed our Open Group classes, during the pandemic we are requiring that participants on the Open Group lesson are vaccinated.  We are not requiring vaccination for our other privates types of lessons.

The private lesson allows for more one on one attention from the instructor, more assistance in general, more assistance paddling out, the opportunity to catch more waves, the opportunity to surf further out than the group lesson and work on progressing your skills, etc.

*We have resumed our Open Group classes, during the pandemic we are requiring that participants on the Open Group lesson are vaccinated.  We are not requiring vaccination for our other privates types of lessons.

No, we do not. We are open 365 days a year.  The only day of the year that we may be closed is on the day of the Honolulu Marathon which typically takes place on a Sunday within the first two weeks of December.

Yes, we surf every day, rain or shine. Conditions here in Waikiki are almost always good to get in the water and ride some waves! Rain is not an issue. If on the rare occasion there is a reason for us to cancel due to the conditions, we will inform you at the earliest convenience and either reschedule or cancel at a full refund.

2-hour lessons are available at 9 am, 12 pm & 3 pm daily, 365 days a year.

We are open rain or shine.

1-hour lessons are available during our low seasons.

Phone lines are open from 8 am & 6 pm every day Hawaii Standard Time.

We operate at the beach location from approximately 8:30am to 5:30pm daily around our scheduled lessons and during that time we can also help to provide rentals.

*There are times we may not be available at the beach at the beginning or end of our work day, if we do not have a morning or afternoon lesson scheduled or our last lesson ends early.  For the most up to date daily hours of beach operation call our office to confirm. 808-599-SURF(7873)

Location

Our regular surfing location is in front of Barefoot Beach Cafe by Queen’s Surf Beach, across from Kapiolani Park, in between the Honolulu Zoo & the Aquarium.  The surf spot is called Publics.  We are able to teach all levels at this location.  If a more experienced student desires to surf elsewhere this can possibly be arranged ahead of time for an added fee, dependent on our schedule and conditions.

Ohana Surf Project surfing location: https://goo.gl/maps/mN27swQ8fUpL4Yw47

Our default location for lessons is **STREET-SIDE AT THE SURF SCHOOL BUS** behind the Barefoot Beach Cafe by the park area known as Queen’s Surf Beach, GPS the following address: 2699 Kalakaua Ave, Honolulu, HI 96815.

Best to google Ohana Surf Project: https://goo.gl/maps/mN27swQ8fUpL4Yw47 to find us!

To find us look for our Surf School Bus™ vehicles, our Black Mercedes Sprinter van, and the OSP tent set up in the beach park.  For all rentals we require a credit card for security deposit and must be arranged with our office.  Our rental hours are from 8:30 am to 5:30 pm daily*.  All rentals are first come first serve. If you would like to rent a short board or performance long board please call the office to arrange ahead of time.

*Hours may vary daily, therefore it is a good idea to call the office to confirm that a rental is still available.

Our office is outside of Waikiki, therefore we pick up our customers from Waikiki or arrange to meet by our regular surf location.  They will be picked up in our Surf School Bus™ vehicles and taken to our surfing location at Queen’s Surf Beach.

Our mailing address is: 140 Prospect St. Honolulu, HI 96813.

Our default surfing location for lessons is **STREET-SIDE AT THE SURF SCHOOL BUS** behind the Barefoot Beach Cafe by the park area known as Queen’s Surf Beach, GPS the following address: 2699 Kalakaua Ave, Honolulu, HI 96815.

Best to google Ohana Surf Project: https://goo.gl/maps/mN27swQ8fUpL4Yw47 to find us!

This is located between the Honolulu Zoo & the Aquarium, across from Kapiolani Park, near lifeguard stand 2F & the Barefoot Beach Café.  To find us look for our Surf School Bus™ vehicles and our Black Mercedes Sprinter van.

Equipment

Yes, you may RENT a board after the lesson if a board is available.  We reserve our lesson boards for lessons so the rental board will likely be different than the lesson board, but we can set you up with the rental once your lesson is over if desired.

Our 1 to 3 hour special for surf boards / body boards is $20, full day $35; and our 1 to 3 hour special for stand up paddle boards is $30, full day $50. If it is your first time, most people are fairly tired after the lesson and may require more lessons before going on their own.

Our hours for rentals is 8:30am to 5:30pm, however there are days that we may open a little later or close a little earlier at the beach location due to our scheduled lessons.  If renting on another day, best to call before coming down to make sure we are available to rent you a board.

For surf boards, we have NSP hard tops from 11ft to 6’8, 12ft Southpoint & Blue Planet boards, plus we have Channel Island short boards, fun boards, and performance longboards.  For stand up paddle boards we have 9’8, 10’2 & 11ft NSP’s & 10’6 & 11’0 Blue Planet boards.  For body boards we have Triads in various sizes & BullyBoards.  Our 11’0 & 12’0 boards are reserved for our lessons.  Our 6’0 to 10’0 boards are available for rentals and lessons.  We have a 8’0 & 9’0 foam surfboards available for the novice surfer to rent.

Yes, you may bring your own equipment.  There is no discount for bringing your own equipment.  Often we will recommend using our equipment over your own since one of our boards may be better for what you are working on, however we will make sure to discuss the options with you.

If you would like to use our complimentary Waikiki shuttle & want to bring along your surfboard please inform us at least 24-hours in advance if you want to arrange a pick up for additional equipment, this way we can make arrangements to bring your equipment in the van as well.  If you are booking last minute or same day as your lesson we may not have the ability to bring anything extra in our complimentary Waikiki shuttle.

Abilities, Ages, Etc.

No, we can teach all ages from 2 to 99.  We require that children under 13 are on a private lesson one on one or with their parents on a family package.  If the students are young children, around 6 years old and under they will often need to be on the board with the instructor (what we call a tandem lesson), and this will be a private lesson. If the students are around 70 or older and feel they need the extra attention, a private lesson is advisable.

Yes, it is okay, our instructors are accustomed to working with non-english speakers. We use visual aids to help explain surfing.

We have instructors who speak Japanese, Korean and Spanish and the many of our instructors know what we call ‘surf instruction’ Japanese, Spanish, Korean, Sign Language, plus surf instruction basics in multiple languages.

Yes, you can take a surf lesson. If the disability requires extra attention, you will need to take a private lesson. If the disability makes it difficult to walk to the pick up location we can also arrange a special pick up.

Yes, we can certainly take you surfing. We do require for safety that non-swimmers take a private lesson one on one. To join our other lesson types, students must be able to swim comfortably in the ocean without assistance or a lifejacket. We do have lifejackets available that non-swimmers may wear for their comfort during the lesson.

Yes, young children under 13 can certainly take a surfing lesson, we do require that they take a private lesson (one on one) or a family package with the mom and/or dad. For safety reasons only students 13 years and older may join our Open Group Lesson. The family package was designed to be more affordable for families with young children while still maintaining the highest level of safety. The family package does require that mom and/or dad accompany the young kid(s) in the water. If you feel your child will need to be on the surfboard with the instructor (aka tandem surf lesson) then you will need to sign them up for a private lesson. Often children 2-6 years old feel most comfortable doing a tandem lesson for the first time. We leave this call up to the parents and the child. The youngest we have taken out on a family package is 4 years old, but that is uncommon. In order to take a Family Package, children must feel comfortable enough to go on their own surfboard.

Cancellation Policy

If you are going to be late for the lesson or the pick up, please call us as soon as possible and we can always start your lesson late and if we are picking you up we can send a shuttle back to get you after the other pick ups.

Customers will receive a full refund with 48 hours notice of cancellation during our high traffic seasons* and/or when we specify, and we offer 24 hours notice of cancellation during the rest of the year. Large group bookings may be informed of a 72 hour cancellation policy. You must contact us by phone to cancel or inquire about rescheduling. No-shows and decreases in the number of students will be charged the full price. Rescheduling between 24 and 4 hours before your lesson will be subject to a rescheduling fee (must call by 6 pm the night before for any next day 9 am lesson times). Rescheduled lessons are no longer eligible for refunds once rescheduled. Lessons may only be rescheduled once.

*High traffic season dates = June 1st to August 31st / Thanksgiving week / December 15th to January 5th / Spring Break weeks between middle of March to end of April.

Yes.  You must contact us by phone to inquire about rescheduling.  Rescheduling between 24 and 4 hours before your lesson will be subject to a 20% rescheduling fee (must call by 6 pm the night before for any next day 9 am lesson times). Rescheduled lessons are no longer eligible for refunds once rescheduled. Lessons may only be rescheduled once.

Hotel Pickups

Yes, we can pick your teenage children up and take them to and from the lesson unaccompanied. We will need a parent or guardian to sign the waiver form ahead of time online or at the van when we pick the children up. Children 12 & under should be accompanied by a guardian. Guardians do not need to go in the water or stay on the beach, but must be there at the beginning and the end of the lesson.

Per each party, up to 2 extra riders may ride in the van at no extra charge, however if the van is full, we will come back and pick up the extra riders after getting the surfers to their lesson.  All of our pick ups are in Waikiki and not very far from where we surf.  If more than 2 people want to come to the beach to hang out and watch the lesson that are not participating it is a walkable distance or a reasonable taxi fare.

We pick up from 4 locations within Waikiki to minimize the amount of delays & to keep our shuttle running smoothly and on time.  If there is a special need and a request is made to be picked up directly from your hotel or another location within Waikiki, it may be possible to do so with at least 24 hours advance notice (for example someone in the party struggles to walk).  If your request is within 24 hours please call and we will see if our schedule will allow for it.

***We require all passengers to wear a face mask while riding in our vehicles.

We pick up from 4 locations in Waikiki (the Ilikai Hotel, the Ambassador Hotel, Don Ho Lane Van Depot, Hyatt Regency Hotel). The locations are within a few blocks of most hotels in Waikiki. We try to keep our pick ups limited to these locations as much as possible to keep things running as smoothly & timely as possible.

***We require all passengers to wear a face mask while in our vehicles.

Discounts

We have multi-session packages for 2 and 3 sessions, and if you prepay for one of the packages, the price per lesson is reduced.

Lesson Preparation

Yes!  We do take photos & videos during the lesson. Often the water photographer is also an instructor and provides an added service of helping the other instructors coach.  They are able to provide wave coaching and post wave coaching and assistance, and they help to keep the lesson organized. In order to keep this service feasible for us, we have photo packages available for purchase before & after the lesson.  You will save money on these packages by purchasing your photos either in advance or on the day of your lesson.  We take footage of all of our students whether they prepay for the footage or not.  We do not share your photos with other parties.  Additionally, we often have someone catching some of the action with a camera from the shore.

Gratuity is completely up to you. Tips are accepted and always appreciated but not expected. A standard tip is 15-20% of the lesson price, but whatever you feel inclined to give is totally acceptable.

No, it is very unlikely to be stung by jellyfish or anything else in the water for that matter. You may occasionally see sea turtles, seals, and other small fish in the surf area. If you’re lucky you’ll see dolphins further out or whales jumping on the horizon during the winter season.  Occasionally, you may encounter bees drowning in the ocean, if you are allergic to bees do inform us ahead of time.  It is possible, but very rare to encounter jelly fish & even rarer to see sharks.  Even on the cyclical days of the month that jellyfish may be more present, it is still very rare to find one in the area where we surf, these days are the 8th, 9th & 10th day after a full moon.  Jellyfish stings may be uncomfortable, but are by no means something that requires medical attention (unless you have an allergy).  If you are at all concerned about jellyfish we recommend wearing pants such as yoga or work out pants to help protect the skin.  Our long sleeve surf shirts provide protection for the upper body.

No, sharks are not a concern. We understand the fear, but it is highly improbable to see a shark, let alone be attacked by one. Statistically speaking, you are more likely to be struck by lightning twice or hit on the head by a coconut than you are to be attacked by a shark. The area we take our students surfing is over reef where an adult human can stand with their head and shoulders above water. These shallow waters are not where sharks tend to be found or even like to swim as they like to stay further out in deeper waters.  Sharks will also not attack a human on purpose as we are not a food source that they are interested in which is why it is very rare to be attacked.

Check out One Ocean Diving: https: https://oneoceandiving.com. They offer tours on island to swim with sharks in open waters. Part of their mission is to try to help change people’s opinions on sharks.  Their website may provide some new and interesting information about sharks, check them out.

Yes, however you might get a little seasick during the lesson, so we recommend taking a remedy ahead of time that your doctor recommends for you.

We do not have mounts on our boards, however you are welcome to bring your own mount and put it on the board to use during your lesson or rental, afterwards we will remove it from the board. All personal GoPros are mounted and taken in the water at your own risk and can fall off if not applied properly, we are not responsible for loss or damage of your GoPro.

Anything you take in the water is at your own risk. We do not recommend it, but if you do decide to bring a camera with you, you will want to ensure that it can float and attach to you in some way that doesn’t interfere with the ability to paddle. A secure zipper pocket may work if you do not have another method.

We totally understand that the reef can be intimidating and knowing the layout of a surfing area including its reefs and channels can be the difference between fun and fear and so our instructors are carefully trained to manage them and to maximize the safe and fun aspects and minimize the fearful ones. There are always pros and cons to each surf break and counterintuitively the reef, despite the intimidation factor, is one of the reasons that makes where we surf so safe. Unlike sandy beach breaks where the waves have a lot of downward pressure that can cause compression injuries, our reef breaks produce gentle waves that have very little downward pressure and because of this we don’t get the more serious types of injuries that occur at beach breaks. The unique set up and reef breaks create the easy, long, gentle, rolling waves that the south shore of Oahu is famous for and that are perfect for learning and teaching surfing. The ocean, the reefs, and the surf should be respected and so we teach safe surfing practices, from the proper warm up, to safe paddling, all the way to the proper and safe way to end the ride even if that includes falling. We pride ourselves on taking extra measures to keep our students as safe as possible so they can be as successful as possible.

Yes you certainly can, you will want to wear a tampon. And don’t worry you will not attract sharks.

You are certainly able to wear contact lenses, but we do not recommend wearing prescription glasses. You can lose your contact lenses in the water, but as long as you keep your eyes closed underwater it is not a huge risk. You may wear prescription goggles. If you cannot see well without your glasses it is okay, you can still take the lesson. We are even able to teach blind students.

It is best to call at least 24 hours in advance, but lessons occasionally fill up ahead of time, so the sooner the better. We are often able to take same day bookings, but to ensure we have space for you and the correct number of instructors we typically need a few hours notice & of course there is a higher probability of lessons not being available if you are booking last minute.

During our high traffic season* we do recommend making your bookings much further in advance since we more frequently fill up ahead of time.

*High traffic season dates = June 15th to August 31st / Thanksgiving week / December 15th to January 5th / Spring Break weeks between middle of March to end of April.

You will want to arrive wearing a bathing suit, and please bring a towel, sunscreen and water. We are able to lock your items up safely so you may bring your valuables and whatever you need: wallet, phone, camera, change of clothes, etc. You may want to bring along extra money for photos or gratuity. If you are getting a pick up and needing to bring larger items, please inform us ahead of time as there may not be room in the van.

*Per new Health & Saftey guidelines please bring a face mask with you to wear in our vehicles and on land before and after the lessons.*

We provide a long sleeve surf shirt and protective reef shoes to wear during the lesson, the equipment is provided and an instructor will be with you for the entirety of the lesson time. Tax, photos, and gratuity are NOT included. We also have life jackets available, but are not required or recommended unless necessary.

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OHANA SURF PROJECT | WAIKIKI, HONOLULU HI | +1 808.599.SURF (7873) | OSP@OHANASURFPROJECT.COM

We are back in the water! Click here to see the changes we have made to ensure the health and safety of our students and instuctors! 
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